When conflict arises, different people react to it in different ways. Some of the reaction is driven by emotion and personality type. For some, the reaction is driven by pure business interest. However, for most people, conflict is uncomfortable. In my experience, the longer it takes parties to reach closure, the more the potential for worsening outcomes arises.

Engaging an experienced, balanced and neutral mediator can help people bring closure to their disputes and set them back on course to the fulfillment of their personal and business goals. The key for the mediator is searching for the shared values and common ground while expressing empathy and understanding to differing points of view.

As a trained mediator with a varied professional background, I bring a unique level of diversity and understanding to help parties resolve their disputes without litigation.

As the Chairperson of the Canadian Human Rights Tribunal in Ottawa, I assigned every complaint that came to the Tribunal during my seven-year term. I reserved many of the most complex cases for myself, travelling to all 10 provinces to conduct mediations and resolve disputes before they moved further along the lengthy adjudication path. Over the course of a decade with the CHRT, I had a strong record of success at mediation. I attribute this success to a varied career, starting as a business lawyer at a large law firm over 30 years ago. I then ran my own practice with work that took me all around the world. I have started businesses and been engaged in civil society in a variety of roles.

I work with parties to develop a meaningful, confidential and cost-effective resolution to their disputes. I help them avoid expensive, protracted litigation with potential for exposure and embarrassment. My aim is to assist people in making good choices with outcomes that will bring closure and peace of mind.

I am currently residing in the Greater Vancouver area and working as a contract mediator for the British Columbia Human Rights Tribunal. I am available for discreet, private mediations in-person, by videoconference or telephone. I am also available to travel to other cities in Canada to conduct mediations face-to-face.

Feel free to send an email or call with any questions. I am here to help.